The
advent of the Internet has been a revolutionary happening in our
times. Envisaged as a limited web of interconnected computers in a
research laboratory in the US, it has gained its present form of an
all-encompassing mammoth of information flowing in the digital space.
A lot of things have changed since the web became “The Internet.”
After
the dotcom boom in the late nineties, every business, however big or
small, has joined the Internet bandwagon and it is not a surprise now
that the Internet has changed the way business is conducted
worldwide. But when businesses felt that having a website was enough
for their online presence, the Internet sprung another surprise, this
time from an unlikely corner – the social media.
What
began as a harmless platform for sharing photos and gossip over the
Internet, quickly became a rage and businesses soon realized that
there was a market ready to be exploited consisting of the young, and
often intelligent, buyer. Thus arrived the need for
social media marketing services.
Today
businesses utilize the Big Three social media platforms like
Facebook, Twitter and LinkedIn and other niche platforms like Tumblr,
Pinterest, Google+ and many more. They set up their business profiles
on these sites and engage users to make “followers” out of them.
This creates brand recognition, loyalty and following. It also helps
in the business appearing as an authority in its domain and creates a
solid reputation for it. With social media optimization,
businesses can target their audience demographically and engage them
with useful resources and tips.
An
SMO
service provider will help a business in social consultancy through
intelligently strategized solutions, creation and management of brand
reputation, social media monitoring, social ads, or PPCs, social
public relations, community building and management and cross-channel
promotions. This represents the entire gamut of services that the
service provider will offer to a business looking to create a brand
on the social media.
Just
having a fan page on the social media network is not enough. It has
to be carefully nurtured so that it can garner true fans in the
correct sense of the term. The audience has to carefully selected and
has to be targeted through contextual and behavioral ads. This is the
true essence of SMO.
The “followers” or “fans” have to be provided meaningful
content and have to engaged through questions, surveys, giveaways and
events.
Many
digital agencies provide comprehensive social
media marketing services
and before finalizing one, it is worthwhile to check its own
reputation in the market and to see what range of services it
provides. After all, the reputation of the business depends on the
reputation of the service provider.
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